Pumas Team — Performance Review

Fäm Properties · Pumas Team

1-Month
Performance Review

Fill this honestly — your manager reviews it with you in your one-on-one

Your Full Name

Your Role / Title

Review Month

⏱ Takes 10–15 minutes · At the end you'll get a personal link to share with your manager

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Section 01 of 06

Personal
Check-In

How are you settling in? Be honest — this helps your manager support you better.

Personal Check-In

Question 1 of 4

How are you settling into the team and environment so far?

Your Response

Quick answers →

Really well settled in Still finding my footing Team has been very supportive Learning fast but still adjusting Confident and comfortable Need more guidance

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Observation

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Action Item

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Personal Check-In

Question 2 of 4

Any challenges or friction points you've experienced in your first month?

Your Response

No major issues so far Need more product training CRM is still unfamiliar Handling objections is tough Not enough leads yet Communication flow unclear

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Observation

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Action Item

🔒Manager access only

Personal Check-In

Question 3 of 4

How confident do you feel day-to-day on the floor right now?

Your Response

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Observation

Rating

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Action Item

🔒Manager access only

Personal Check-In

Question 4 of 4

What support do you need most from your manager right now?

Your Response

More product training Shadowing on viewings More leads or referrals Regular feedback sessions Script and objection coaching Feeling well supported as-is

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Observation

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🔒Manager access only

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Section 02 of 06

Activity &
Numbers

Real numbers — calls, viewings, leads. Be accurate. This is your month one baseline.

Activity & Numbers

Question 1 of 3

How many calls, messages, and viewings did you do this month?

Calls Made

WhatsApp / Messages

Viewings Done

Any context on these numbers?

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Observation

Rating

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Action Item

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Activity & Numbers

Question 2 of 3

How many leads in CRM and how many deals are open in your pipeline?

Leads in CRM

Open Deals

Deals Closed

CRM Update Discipline

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Observation

Rating

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Action Item

🔒Manager access only

Activity & Numbers

Question 3 of 3

Any deals under offer or commission in your pipeline right now?

Commission in Pipeline (AED)

Pipeline Status

Tell me about your best prospect right now

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Observation

Rating

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Action Item

🔒Manager access only

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Section 03 of 06

Product &
Market Knowledge

How well do you know what you're selling? Rate yourself honestly.

Product Knowledge

Question 1 of 3

How well do you know our core inventory, price points, and developer USPs?

Self-Rating

Buildings You Know Best

Knowledge Gaps

Off-plan payment plans Developer track records Price per sqft comparisons Rental yield data No major gaps

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Observation

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🔒Manager access only

Product Knowledge

Question 2 of 3

Explain off-plan vs ready property — how do you pitch each to a buyer?

Your Explanation

Off-plan: lower entry, payment plan, capital gain Ready: immediate rental income, tangible asset Need to study this more

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Observation

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Action Item

🔒Manager access only

Product Knowledge

Question 3 of 3

How well do you understand RERA rules and the Dubai transaction process?

Your Level

Form A registration MOU and SPA steps DLD fees and NOC Mortgage process I understand the full process

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Observation

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⚙️

Section 04 of 06

Skills &
Daily Habits

Discipline compounds. How are your habits, communication, and daily structure?

Skills & Habits

Question 1 of 3

How is your follow-up discipline and objection handling with clients?

Follow-Up Speed

Biggest Objection You Face

How do you handle that objection?

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Observation

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Action Item

🔒Manager access only

Skills & Habits

Question 2 of 3

How would you rate the quality of your client communication?

Biggest Communication Challenge

Keeping messages professional Knowing when to call vs message Response time could be faster No major issues

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Observation

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Skills & Habits

Question 3 of 3

How structured is your day? Do you have a daily routine that drives activity?

Describe Your Typical Work Day

Set morning calling block Calls morning, admin afternoon No fixed routine yet Reactive — work on what comes in Highly structured daily plan

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Observation

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Section 05 of 06

Mindset &
Motivation

The clearer your goal, the harder you'll work to reach it. Be specific.

Mindset & Motivation

Question 1 of 2

What is your personal income goal this year — and what are you working towards?

Income Target (AED / year)

Primary Driver

What would hitting your target mean to you personally?

🔒Manager Use OnlyOfficial

Observation

Rating

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Bridge to Business

🔒Manager access only

Mindset & Motivation

Question 2 of 2

How do you handle rejection — a ghosted client, a lost deal, a slow week?

What do you tell yourself when things aren't going well?

Numbers game — keep going Talk to a colleague for support Review what I can do better Focus on the next call

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Observation

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🔒Manager access only

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Section 06 of 06

Tools &
Systems

The right tools used well create an unfair advantage. How are you with the stack?

Tools & Systems

Question 1 of 2

How comfortable are you with the CRM, listing portals, and WhatsApp Business?

CRM Comfort

Portals (Bayut / Property Finder)

Tools or Access You're Missing

DXB Interact access WhatsApp Business setup Listing credits on portals Developer brochures All set — no gaps

🔒Manager Use OnlyOfficial

Observation

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Action Item

🔒Manager access only

Tools & Systems

Question 2 of 2

Anything else you want your manager to know before the one-on-one?

Open Notes

Excited and fully committed Have a specific deal I want help with Want to discuss 3-month targets Nothing specific — ready for the meeting

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Pre-Meeting Notes

Rating

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Action Item

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Copy the link below and send it to your manager on WhatsApp. You can also reopen it anytime to update your answers before the meeting.

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Official Use Only

Expectations &
Targets

This section is completed together during your one-on-one. Targets, non-negotiables, and mutual commitments are agreed in person.

Nothing to fill here — discussed and agreed in the meeting 🤝

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Official Use Only

Agreed Next Steps

Filled together at the end of the one-on-one. Both parties own these.

These are agreed in the meeting — nothing to fill here ✓

🔵 Agent — Action 1

🔵 Agent — Action 2

🔵 Agent — Action 3

🟡 Manager — Support 1

🟡 Manager — Support 2

📅 Next Review Date

Review Complete

Full session summary

Overall Score

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/ 5.0

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Performance classification

Reviewed by
Muhammad Atif Hayat